Small, subtle changes

Why is it that people think they have to change everything when they discover something isn’t working? I run into this all the time. I can’t get a new system implemented because it will mean changing everything! Really? It will take too much time for everyone to learn a new process. Why do you think that?

I think when people notice that something isn’t working, they think they have to start all over. But I have found that most of the time all that is required is one small, subtle change to the process to get it back on track. And once that small, subtle change has been made – everything else falls into place.

The trick is knowing what needs to be changed…